In Home Warranty

For riser chairs, beds, hoists and stairlifts, our in home warranties come with free accidental damage cover that starts from day one
Get a quote
Or call 01476 512190
Our Customers Love Us!
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21,970 Reviews

For Riser Chairs, Beds, Hoists & Stairlifts

Our policy includes free accidental damage cover that starts from day one.

Mechanical & Electrical Breakdown

No large repair bills here. If your product stops working through no fault of your own.

Full Cost Of Repair

Our policy will cover the the parts, callout and the labour needed to get you going again.

Flexible Payment Terms

Split the cost over the year to make your pennies stretch that little bit further.

New for Old

If your product is less than three years old we’ll replace it with a new one if it is beyond repair.

Hassle Free Claims

No complicated forms to fill in. Our UK-based team is on hand to process your claim and answer any questions directly.

Accidental Damage

Protecting your equipment from day one against user error and incidents out of your control.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Got A Manufacturer Warranty?

You can add accidental damage cover to run alongside your live manufacturer warranty and make sure you're fully protected.

This will cover the full cost of your repair including parts, call out & labour charges.

For more information call us on

01476 512190

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customerEve
The lady we spoke to was excellent, explained everything sometimes more than once. As to price we were surprised, with car insurance you get a no claims bonus, we haven’t claimed at all.
Sep 10, 2026
Bev m
Brilliant, quick quote meeting all my needs including sick cover. Documents sent quickly. Brilliant value.
Sep 10, 2026
Sharon evans
Cannot fault anything with mark Bates. From start to finish they have been very good. I have mobility warranty with them and dealt with everything over phone. A friendly company to deal with.
Sep 10, 2026
Tracy
I’ve been using this company for a few years now.Drama free provider for my PA’s
Sep 10, 2026
Vivian Neish
always keep in touch. very professional company
Sep 10, 2026
Marcia Sutton
Easy . I do need a hard copy of the insirance certificate as the manager of my flats needs it for the recorda Please can you send me a copyanm d quick to arrange over the pjone
Sep 10, 2026
Daniel
Good customer service and great product
Sep 9, 2026
MR PETER JONES
everything was so straight forward and quickly done 👍
Sep 9, 2026
Christine Willaims
Very helpful when l rang with a query
Sep 9, 2026
Keith
Great service everything explained to detail would definitely recommend.
Sep 9, 2026
S.R
Contacted before policy was due for renewal giving plenty of time and easy to renew
Sep 9, 2026
Rachel Heywood
I rang with a query, the person I spoke with was lovely, as well as being professional, she didn't make me feel 'stupid' for asking a simple question and then took payment immediately when I asked.
Sep 9, 2026
GrahameKingshott
I found them a good company to deal with
Sep 9, 2026
Dear Mr Hopkins
We were met by Andrew one of your sales team at careco Swansea. We told him what we needed, he answered all our questions. Then showed us two scooters which he thought would be what we needed. No pressure we tried both and we settled on one. Very pleased
Sep 9, 2026
sandra coates-ashton
All dealings are dealt with friendliness and efficiency
Sep 9, 2026
Mr Kevin Browne
Helpful friendly customer service hassle free renewal insurance for our home. Thank you
Sep 9, 2026
Jan Griffiths
I did not take out the full insurance with this company because during the free month I found cheaper comparable cover elsewhere. As with most insurance companies they can come across as a bit pushy, but I have to say they were always very friendly and polite.
Sep 9, 2026
Ms Penny Gorman
Recommended by the seller of my mobility scooter and first month included in the price. They got in touch in good time and I renewed it for a year. So far very good and helpful.
Sep 9, 2026
Paula Lowes
very good efficient
Sep 9, 2026
ROY BURROWS
No fuss renewing policy. Reasonable price. Friendly staff.
Sep 9, 2026

FAQ

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

Yes, accidental damage is automatically included.

New for old simply means that we will always replace an item as new.

You can pay for your insurance full by credit/debit card, cheque, postal order and BACS transfer. If you would like to pay in monthly instalments you can speak to one of our advisers.