Powerchair Insurance

Protect your powered wheelchair with Mark Bates Ltd. Our powered wheelchair insurance covers accidental damage, punctures and a breakdown service.
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Or call 01476 512190
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Comprehensive Cover for Your Powered Wheelchair

For complete peace of mind, combine this with our Powerchair Warranty to make sure you’re covered for mechanical and electrical breakdown.

Find out more here

Public Liability

Covering claims against you if you have accidentally injured someone or damaged their property.

24/7 National Breakdown Recovery

Our Mobility Scooter Insurance includes 24hour breakdown recovery as standard to get you and your equipment back home safely.

Accidental Damage

Get your equipment repaired following an accident, theft or vandalism so you will be up and about in no time.

Temporary Hire

You'll never stop moving with the hire equipment needed to keep you independent whilst yours is being repaired.

Worldwide Travel

See more of the world with ease, because you can take your own equipment with you while you travel.

Puncture Cover

Upgrade your Mobility Scooter Insurance to our Plus policy to be covered for punctures to your tyres.

Get A Quick Quote

You will need the following information
Age of your equipment.
Manufacturer of your equipment.
Purchase price.
Place of purchase.
£
* denotes a mandatory field.
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Existing Customer?

Need to manage your policy, add a new one or make changes?

Use our customer portal.

Have a Question?

Get in contact with on of our UK based customer service advisors.

Customer service is our priority.

Welcome To The Premier Club

As a very special thank you, all of our policy holders receive free access to the Premier Club Rewards, meaning huge savings on the biggest brands both on the high street and online as well as some great days out.

customerEve
The lady we spoke to was excellent, explained everything sometimes more than once. As to price we were surprised, with car insurance you get a no claims bonus, we haven’t claimed at all.
Sep 10, 2026
Bev m
Brilliant, quick quote meeting all my needs including sick cover. Documents sent quickly. Brilliant value.
Sep 10, 2026
Sharon evans
Cannot fault anything with mark Bates. From start to finish they have been very good. I have mobility warranty with them and dealt with everything over phone. A friendly company to deal with.
Sep 10, 2026
Tracy
I’ve been using this company for a few years now.Drama free provider for my PA’s
Sep 10, 2026
Vivian Neish
always keep in touch. very professional company
Sep 10, 2026
Marcia Sutton
Easy . I do need a hard copy of the insirance certificate as the manager of my flats needs it for the recorda Please can you send me a copyanm d quick to arrange over the pjone
Sep 10, 2026
Daniel
Good customer service and great product
Sep 9, 2026
MR PETER JONES
everything was so straight forward and quickly done 👍
Sep 9, 2026
Christine Willaims
Very helpful when l rang with a query
Sep 9, 2026
Keith
Great service everything explained to detail would definitely recommend.
Sep 9, 2026
S.R
Contacted before policy was due for renewal giving plenty of time and easy to renew
Sep 9, 2026
Rachel Heywood
I rang with a query, the person I spoke with was lovely, as well as being professional, she didn't make me feel 'stupid' for asking a simple question and then took payment immediately when I asked.
Sep 9, 2026
GrahameKingshott
I found them a good company to deal with
Sep 9, 2026
Dear Mr Hopkins
We were met by Andrew one of your sales team at careco Swansea. We told him what we needed, he answered all our questions. Then showed us two scooters which he thought would be what we needed. No pressure we tried both and we settled on one. Very pleased
Sep 9, 2026
sandra coates-ashton
All dealings are dealt with friendliness and efficiency
Sep 9, 2026
Mr Kevin Browne
Helpful friendly customer service hassle free renewal insurance for our home. Thank you
Sep 9, 2026
Jan Griffiths
I did not take out the full insurance with this company because during the free month I found cheaper comparable cover elsewhere. As with most insurance companies they can come across as a bit pushy, but I have to say they were always very friendly and polite.
Sep 9, 2026
Ms Penny Gorman
Recommended by the seller of my mobility scooter and first month included in the price. They got in touch in good time and I renewed it for a year. So far very good and helpful.
Sep 9, 2026
Paula Lowes
very good efficient
Sep 9, 2026
ROY BURROWS
No fuss renewing policy. Reasonable price. Friendly staff.
Sep 9, 2026

FAQ

No. Free Mobility Scooter Insurance means exactly that, it's completely free with no obligation.

Please note however, if you have already had a free insurance policy on your product you will no longer qualify as this offer is only available once.

You can either ring our 24/7 national breakdown recovery number or we will reimburse your taxi fare home (terms and conditions apply).

Provided you store your equipment as advised in our policy wording, our geographical coverage includes anywhere in the UK as well as 90-days worldwide cover (terms and conditions apply).

Our Mobility Scooter Insurance Plus cover comes with all the benefits of our standard cover and the following additional benefits:

Full Breakdown Recovery - Your cover will be extended to also cover recovery in the event of a puncture of battery failure.

Puncture Repair - covers the cost of repairing a puncture to any tyre fixed to the mobility scooter.

Any Driver - covers any person driving your equipment with your permission.

Alternative Mobility Vehicle - If you have an accident whilst using your mobility scooter and at the same time suffer injury which renders the mobility scooter unsuitable, we will pay the cost of a suitable replacement.

Legal Expenses - To recover damages from a negligent third party if you are injured or your mobility equipment is damaged.

No, unlike other insurance companies we believe in an 'all in one' encompassing policy and want you to be fully covered in the event of a claim.

Yes, to pay monthly there is a small £10 administration charge which is spread over your monthly instalments.

To make a claim, call our claims helpline on 01476 514471 or email us at claims@markbatesltd.com and we will take care of the rest. We fully appreciate that it is essential to resolve a claim efficiently and effectively.

Although there is no mobility scooter insurance requirement legally, however several institutions highly recommend it.

The Department For Transport state "it is strongly advised that people take out insurance to cover personal safety, other people’s safety and the value of the vehicle."